Privacy Policy
Last updated: October 28, 2026
What we collect
- Order information: name, shipping and billing address, email, phone number and order details, collected when you check out.
- Payment information: processed by our payment providers. We do not see or store your full card number.
- Email address: if you subscribe to our list or claim an offer.
- Usage data: pages visited, device and browser type, approximate location and how you arrived at our site, collected through cookies and similar technologies.
How we use it
To process and ship orders, provide customer support, send order updates, send marketing emails if you opted in (you can unsubscribe at any time), prevent fraud, improve our site and measure and improve our advertising.
Who we share it with
We share information only with service providers that help us run the store: our e-commerce platform and payment processors, our fulfillment and shipping partners (who need your name, address and phone number to deliver your order), email providers and analytics and advertising platforms such as Meta and TikTok. We do not sell your personal information for money.
Cookies and advertising
We and our advertising partners may use cookies and pixels to measure traffic, remember your cart and show our ads to people who visited our site. You can block or delete cookies in your browser settings and manage ad personalization in your Meta, TikTok and Google account settings.
Your rights
Depending on where you live (for example California), you may have the right to know what personal information we hold about you, to request that we correct or delete it, and to opt out of the sharing of your information for cross-context advertising. To exercise these rights, email hello@looprelief.com. We will not discriminate against you for exercising them.
Retention and security
We keep order records as long as needed to provide the service and meet legal and tax obligations. We use reasonable safeguards, but no online service is 100% secure.
Children
Our site is not directed to children under 13 and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.