Shipping Policy

Last updated: October 28, 2026

Where we ship

We currently ship to addresses in the United States. Standard shipping is free on every order.

Processing and delivery times

• Processing: 1–3 business days after your order is placed. Orders placed on weekends or holidays are processed the next business day.
• Delivery: usually 7–12 business days after your order ships.
• In total: most orders arrive in about 8–15 business days from the day you order.

Orders are fulfilled by our logistics partner and may ship from warehouses outside the United States. These are estimates, not guarantees; carrier delays, customs checks, weather and peak seasons (such as the holidays) can add time.

Tracking your order

When your order ships you will receive an email with a tracking number and link. Tracking can take 1–3 days to show movement after it is issued. If you do not see an update after that, or you cannot find the email, write to hello@looprelief.com with your order number and we will check it for you.

Multiple items

Items in the same order may arrive in separate packages and on different days.

Wrong address

Please check your address at checkout. If you notice a mistake, contact us right away; we can only change it before the order ships.

Lost, damaged or wrong item

If your package is lost, arrives damaged or contains the wrong item, contact us within 30 days of the estimated delivery date. We will send a replacement or refund you, at no cost to you.

Questions

Email hello@looprelief.com. We reply within 1 business day, Monday–Friday.